Dashboard & teamNew
Call and booking reports
See calls, bookings and top reasons people call by day, week or month, with a chart and a CSV download.
What it does
Pick a date range and see how many calls came in, how many turned into bookings, the top reasons people called, and your busiest hours. Have it emailed weekly if you like.
How it works on a call
- 1Open the Reports tab and pick a date range.
- 2Choose what to count and group it by day, week or month.
- 3See the chart, the table, the top reasons and a weekday-by-hour heat map.
- 4Download a CSV, or tap Email me this weekly.
Who it's for
- Owners who want to know when the phone really rings
- Marketing-minded shops checking if ads bring calls
- Managers planning staff hours
Price and plan
Included in every plan at no extra cost. 14-day free trial.
Part of every plan. See pricing.
Call and booking reports: questions
Can I get reports by email?
Yes. Turn on the weekly email and it arrives on Mondays.
Can I download the data?
Yes. Every report has a CSV download.
Does Call and booking reports cost extra?
No. It is part of every plan. Plans start with a 14-day free trial, and we set everything up with you.
Related features
7 AM call digest
One email at 7 every morning: who called overnight, what they wanted, what got booked, and who needs a callback.
Call recordings, transcripts and Fix this answer
Every call recorded, transcribed and summarized in your dashboard. Tap Fix this answer and Amelia is retrained within a business day.
Customer database with tags and custom fields
Every caller saved as a customer with their calls, bookings and texts in one place. Tags, custom fields and extra intake questions.
See it work on your own phone line
14-day free trial. We set it all up for you.