We published a full page on Amelia answers your texts, one of the things Amelia does on every plan.
When a customer texts your business number, Amelia answers with the same knowledge she uses on the phone. She gathers what your team needs and hands it to you. She never starts a text conversation on her own.
How it works
- A customer texts your business's texting number.
- Amelia replies in a few short sentences, answering from your business info.
- If they want service, she asks for their name, address or ZIP, what's going on, and a good time to call.
- You get the whole conversation by email, flagged if it sounds urgent.
The replies cost nothing extra. They need your own business texting number, which comes with the Local number for texts add-on.