Answering callsNew
Bilingual English and Spanish answering
Amelia hears the caller's language and holds the whole call in English or Spanish. No phone menus, no transfers, no extra charge.
What it does
Spanish-speaking callers don't have to press 2 or wait for a translator. Amelia hears which language the caller is using and runs the whole call in it, booking included.
How it works on a call
- 1A caller starts talking in Spanish or English.
- 2Amelia answers in the same language and keeps the whole call in it.
- 3She books the job or takes the details just like she would in English.
- 4Your summary on the Calls tab is in English, so your team can read every call.
Who it's for
- Contractors and home service companies in Texas, Florida, California and the Southwest
- Clinics and dental offices with Spanish-speaking patients
- Immigration and family law offices
Price and plan
Included in every plan at no extra cost. 14-day free trial.
Part of every plan. See pricing.
Bilingual English and Spanish answering: questions
Does Spanish cost extra?
No. Both languages are included in every plan.
Does the caller have to choose a language?
No. There is no menu. Amelia follows whatever language the caller speaks.
Does Bilingual English and Spanish answering cost extra?
No. It is part of every plan. Plans start with a 14-day free trial, and we set everything up with you.
Related features
24/7 AI call answering
Every call answered on the first ring, day or night, even several at once, by an AI receptionist that sounds like your front desk.
Instant transfer to a person
Callers who ask for a person, or sound frustrated, are connected to your cell right away. Amelia never traps anyone in a loop.
Spam call screening
Robocalls, spam, wrong numbers and hangups under 15 seconds are screened out and never count against your minutes.
See it work on your own phone line
14-day free trial. We set it all up for you.